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Welcome to TIC Racing - The Uks Number 1 Supplier Of 1/12 Oval Racing Kits and Spare Parts

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Terms & Conditions


Product Information

All colours, sizes, quantities, specifications & descriptions shown on this website are supplied in good faith but without warranty. Prices are subject to change without prior notice. Certain images are provided for illustration purposes only. supplied contents may vary.

Ordering

We aim to process all orders on the same working day as receipt and all products are supplied subject to availability. An automated confirmation e mail will be sent to confirm your details and the products ordered - this is for guidance only and you will be contacted directly in the event of a query, price change or shortage of a product if relevant. We reserve the right to refuse the supply of any item without providing a reason. All products remain the property of Totally Independent Communications Limited until payment in full has cleared.

Delivery

All delivery times quoted are for working days which exclude Saturday, Sunday and any Public Holidays. Delivery times quoted are for guidance only and all shipments are governed by the Terms & Conditions of the relevant carrier. No claim for liability or consequential loss can be accepted against the late delivery of a parcel.

Returns

You are responsible for the safe storage and return of the items at your cost and risk. All items must be received back in the original condition as supplied with all seals/shrink wrap intact within 14 days of the original order date. A refund will be issued within 30 days. This will exclude any item specially ordered and excludes certain kits & electrical items and other sealed products. All claims for shortages, damaged or defective items must be made in writing within 7 days of receipt. We reserve the right to have electrical items returned as faulty assessed by the manufacturer/distributor before issuing a replacement any item returned as faulty that is found to have no fault will incur a handling charge. Where goods are supplied and include delivery free of charge, that are later returned for credit or refund, we reserve the right to deduct our costs from the refund total.

E&OE

Privacy Policy

We believe it is important that you are able to shop in complete confidence, in the knowledge that the information you supply to us is kept secure at all times.

Credit card security

The purchase area of our site is secured using industry-standard Secure Sockets Layer (SSL) technology to allow for the encryption of potentially sensitive information such as your name, address and credit card details. Encrypted information, passed from your computer to our website, cannot be read in the event that it is intercepted by somebody else.

Privacy of personal information

In order to fulfil any order, we ask you for certain personal information, such as your name, address, email address and payment details. We protect the privacy of this information using our highly secure password-protected server, which are hidden behind our state-of-the-art firewall. The firewall provides access control to our network, thereby protecting against unauthenticated logins into machines on our network.

Should you require you can place a telephone order by calling our sales line on 08700 542054

Copyright 2001 - 2017 Totally Independent Communications Limited - Company Registration Number: 4251319 - VAT Number: 777 8998 25